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Dec 15, 2017

How to choose the right Builder for YOUR Home Improvement project

Dec 15, 2017

For most people, the single biggest investment that they make in their lives is buying their family home. For many, the next biggest investment is making home improvements to their primary asset – their family home. It stands to reason then, that selecting a Builder to undertake a major home renovation and alterations to their home is an important and considered decision that needs to be made carefully.

Before and After Character Home in North Perth, Home Addition, Home Extension, Home Improvement, Perth

When renovations and additions are done to a high standard, the alterations will stand the test of time, and add value for many years to come. Some time in the future – if and when the time comes to sell – a quality home renovation will have increased the home’s resale value. Conversely, a poorly built home with poor quality finishes will degrade over time, and may cause unforeseen issues that are difficult or costly to fix further down the track if not done right the first time.

How do you select one Builder over another? What do you need to ask?

Before and after kitchen renovation, kitchen remodeling, home remodeling, home extension, home improvement perth

EVERY Western Australian Builder MUST be Registered

ALL Builders in WA are required to be registered, and have a nominated Supervisor listed on the Builders Register. This is regulated by the WA Building Commission. You can check to see if a Builder is registered at the WA Building Commission. If a Builder that you are considering is not listed, immediately scratch their name from the list, do NOT proceed.

Who is your Site Supervisor?

Make a note of who is listed as the company’s nominated Supervisor? Is that the person who will be supervising your project? If you are not sure, you need to ask! If the nominated Supervisor for the company is not your Supervisor, you will need to ask if your Supervisor is a registered Builder. Ask how much experience do they have? A good Supervisor is the key to delivering a quality home renovation, and this is a critical question to ask.

Do not accept generic answers such as ‘all of our Supervisors are very experienced…or…don’t worry you will be in good hands’. If the Building Company cannot provide you with a specific name of your Site Supervisor, and you cannot verify that they are a registered Builder, proceed with extreme caution.

How to choose a builder, a good supervisor has to juggle many things

How many other projects will your Site Supervisor be responsible for at the same time as yours?

If your Supervisor is managing more than 5 projects at a time this would be cause for concern. In fact, it is not unheard of, for Site Supervisors at some building companies to be allocated more than 10-15 projects at a time. Often spread across large geographic areas, spreading as far from Joondalup to Mandurah.

This is an important factor in measuring your Supervisor’s effectiveness. Put simply, the more projects your Supervisor has, the less time he/she has for yours! At Amerex, we only take on a limited number of jobs at any one time, so that you can be assured that your project is front of mind, and closely supervised, at all times.

Is the Builder experienced with Home Improvement projects that are similar to yours?

Some Builders specialise in specific types of projects such as unit developments or granny flats. It is important to know whether they have experience with projects similar to yours – ask how many they have done in the past year or two. Ask if they are able to provide specific addresses or references for you to check. If you are embarking on a major Home Renovation, do you want a Builder that is experienced in unit developments? Seek a specialist renovation Builder to ensure you get the best in the field.

Nedlands home addition before and after, home improvement perth, perth home extension, perth home renovation

Is your Builder a member of professional bodies such as the Housing Industry Association (HIA)?

Organisations such as the HIA provide invaluable support and training to Builders. Membership with a professional body ensures that the Builder is up to date with any changes in the industry and is aware of any new or changed rules and regulations that they should be aware of.

Has your Builder won any Awards?

Amerex Renovations and Additions HIA Award Finalists

Some people will tell you that all Builders have awards and they are rubbish. Well that is just not true. The people saying this are most likely those that have not experienced any success in the awards!! Amerex have been involved with the HIA Awards programs for many years now, and can assure you that these are hotly contested and the competition to win awards is extremely tight.

The awards are independently judged by industry professionals, and a win in any category is fantastic industry level endorsement in an extremely competitive marketplace. Amerex has a swag of awards in our trophy cabinet, including the highly sought after and prestigious HIA WA Professional Small Builder and Renovator of the Year which we have won a record 5 times. No other Perth Builder has achieved this within this category.

Are you going to use the Builder to help you during the design process, or source your own Designer/Architect?

This is a personal choice, and Amerex are happy to work with you either way. The key advantage of using the Amerex in-house Home Extension Designer is the collaboration between the Designer and the Builder – Steve Burke – right from the start of your project sets up your project for success in many ways. For example, the cost to build is guaranteed to meet your budget expectations, and the design will not contain any elements that cannot be achieved. That said, Amerex has enjoyed some very successful partnerships with external Building Designers and Architects in the past, and welcomes the opportunity to quote on innovative designs.

How well does the Builder communicate with you?

Choose someone you think you can work well with. Strong communication skills and a good rapport will make the process much easier for you all the way through your renovation journey. Ask whether the people that you deal with during the sales and/or design process still be around during the build, or is the job passed on to others once you have signed the contract?

Ask about the accessibility of the Builder during construction.

If a problem arises, can you contact the Builder directly? Is your Builder authorised to make decisions or does this have to go thru a lengthy administrative process back at the office? Steve is readily available to clients on his mobile or via email (for less urgent matters), and the entire back office team are also on hand to help.


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If you would like more information about any of our services contact us today

t:(08) 9227 1822   e:info@amerex.com.au

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A member of the Amerex team will arrange a time to discuss your
home renovation project and assess what stage you are at in the building process.

PO Box 115, Osborne Park WA 6917
ABN: 67 009 252 680   Builders Registration: 10250


1/171-173 Main St, Osborne Park WA 6017

PO Box 115, Osborne Park WA 6917

t: (08) 9227 1822
e: info@amerex.com.au

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MBA Member Amerex Renovations and Additions 

HIA Member Amerex Renovations and Additions

Google Reviews

Amerex Renovations and Additions
Based on 17 reviews
powered by Google
Graham Crooke
Graham Crooke
07:24 06 Jun 20
I can't say enough good things about this company! Everyone on the team was extremely professional, but also friendly and easy to deal with. Communication by them was first rate. We gave them approved architect plans for addition to our home and they quickly responded with a well-thought-through bid that was very competitive in price. As soon as we agreed on the contract, they were very quick to get started, and then built exactly what was in the plan, making only a couple of (clearly communicated) changes to increase strength and reduce cost. Subcontractors showed up when promised and were very friendly, as well as tidy with their work, cleaning up at the end of each day and doing a general cleanup at the end of the week (we lived in the rest of the house during construction). The work was completed a very high standard. They also helped with some other repairs around the house (like fixing a gutter that flowed down a wall rather than the down-pipe). The project was completed on time and on budget. They are very nice people and were a pleasure to work with. I recommend them highly and would definitely hire them again!
Garth Mason
Garth Mason
12:29 03 Feb 20
We can recommend Amerex without hesitation. Steve Burke & his team really do produce renovations of the highest quality and standard. Their many Master Builder and HIA awards demonstrate this and look at any of their online case studies and you'll see why Amerex have such an A+ reputation. We contracted Amerex to design, manage and build our character home renovation and 2 storey addition. It was, in Steve's words, "a big job" and took 14 months from demolition to completion. What sets Steve apart is his attention to detail and his integrity, and that of his contractors and staff. Whatever you have signed on for is what Amerex will take great pride in delivering. And even post-build, the customer service is still outstanding. We couldn't be happier with the end result. - Garth & Shelley Mason
Natasha Sealey
Natasha Sealey
13:23 28 Jan 20
We are really happy with the quality of the work done by Amerex. Everyone comments on how fantastic our place looks and how seamlessly the renovations integrate with the existing house. They have a great team who go above and beyond and are lovely to work with. We may even renovate again one day.... :)
Karen Simpson
Karen Simpson
14:32 07 Jan 20
Amerex recently completed a renovation/extension for my parents and the experience was positive from start to finish. We initially discussed the brief with a number of builders and decided to sign up with Amerex as we felt we could trust Steve and his team. It was absolutely the right decision. Steve insisted on good 'old fashioned' service, honesty, integrity, quality products and exceptional craftsmanship from all involved including Amerex team members, designers, tradespeople and suppliers. Everyone was polite, punctual and respectful of the neighbours. As the build progressed, Amerex's reputation became evident. Suppliers, tradies and designers all spoke highly of Steve and commented on the exceptional quality of his renovations and extensions. This was reassuring. Members of the Amerex team were outstanding from the outset. They all went above and beyond what was expected to address any concerns we had, to initiate changes when required and to ensure that the build was on time and on budget. Post completion customer service has also been exemplary. Nothing was ever too much trouble and Kelly's ongoing coordination and responses continued to be prompt and friendly. Mum and Dad love their 'new' home and couldn't be happier with the end result. The old and new sections of the house blend seamlessly and they are continually receiving comments from neighbours, family and friends about how beautiful the house has become. We can recommend Amerex without hesitation.
Cymbie Burgoyne
Cymbie Burgoyne
01:41 17 Jan 19
I was fortunate to have Steve, Kelly and the team at Amerex build my extension. Their's is a professional, highly skilled, approachable business with exacting standards and the ability to work with you from the planning stage to completion. This professionalism extends to all who come on site. Kelly's capable and warm project management ensures that everything runs like clockwork and all your queries are dealt with extreme efficiency. Very Happy!
Laila Gizzarelli
Laila Gizzarelli
07:11 19 Dec 18
We completed our first home renovation in North Perth with Amerex last year. We were undertaking a large two storey renovation of our dream home and the decision to choose Amerex came down to the high level of professionalism, expertise, excellent customer service and vast knowledge that Steve and the team displayed in character home renovations. We had not renovated in the past and we were very unsure of the process however Amerex staff spent a lot of time assisting us with the design process, they were always available to answer our enquires, provided valuable suggestions, were extremely patient and completed our project ahead of schedule. We would highly recommend Amerex as we have ended up with a beautiful home that displays excellent workmanship and a highly functional design. The home is exactly as we imagined it to be and our family and friends have all complemented on the amazing final result. We thoroughly enjoyed the building process with Steve and the highly skilled Amerex team and extend a big thankyou to all the staff who helped us along the way( Kelly, Loretta, Maryanne and Pete !)
Eric Trevaskis
Eric Trevaskis
06:21 11 Dec 17
It was an absolute pleasure to deal with the Amerex team for our home renovation. From Steve Burke the office staff & the various tradespeople, we received exceptional customer service. The skilled tradespeople were reliable, obliging & committed to the highest level of quality on our home. NOTHING was too much trouble. Steve, Pete (the foreman ) & the office staff, especially Kelly, were always available either on the phone or on site if we had any queries. We knew we could always make direct contact with them & that any queries would be quickly resolved. We felt that we received a very personal & professional service from the Amerex team. Amerex came in on budget, they completed the work earlier than scheduled & they ensured our renovation ran smoothly throughout. Thank you Amerex. We love our "new" home and our family and friends are amazed at the transformation. We would wholeheartedly recommend Amerex. Eric & Kristine Trevaskis. .
Jacqui Seymour
Jacqui Seymour
05:52 09 Aug 17
AMAZING experience. We have just completed a major renovation, and over 18 months dealing with Steve and the AMEREX team. We had a 1930's California bungalow and required the character at the front to be maintained whilst adding almost an entire new house to the back including a second story. We have built twice before, both new homes one with larger builders. The difference between that and our experience with AMEREX was astounding. This was actually an exciting and pleasurable experience throughout. Rather than a number or just "another" client, we were made to feel part of the AMEREX family. The office staff (Loretta, Kelly and Maryanne) are a pleasure to deal with, nothing is ever too much effort. Kelly in particular is a great help with all the various selections and changes and is always smiling! We did not have an issue with a single tradesman throughout. And finally Pete (working foreman) and Steve (owner) are the most hands on, professional and customer focused we have ever met. I was able to speak to either at any time regarding any issue, many times Steve would suggest changes on site to improve the look or function of the renovation and Pete can do it all. No variation fees, complete flexibility, great workmanship direct line to the owners/supervisor, quality finish. We could not recommend AMEREX highly enough. Brenton and Jacqui Seymour Daglish
Rachel Green
Rachel Green
03:57 04 Aug 17
Amerex carried out a large renovation for us in 2015; almost a year-long project. Amerex, lead by Steve, have clearly been in the building industry a long time and offered valuable input and guidance prior to, and during the build. They used skilled tradespeople and quality materials; no corners were cut and I felt confident that the build was of the highest quality. Steve and his team communicated frequently with me along the way and I was involved at every step. I felt comfortable approaching him if I had any questions or concerns, he was always available and acted quickly to resolve any issues. The team at Amerex were reliable, professional and a pleasure to deal with. In particular Kelly, who would often go ‘above and beyond’, was always positive, and nothing was ever too much trouble. People who visit our home always comment on the finish and quality of the build, most believing it’s a new home and not a renovation. I will definitely use Amerex again, and would be happy to recommend them.
Phillip Madden
Phillip Madden
02:52 24 Nov 16
From the first meeting with Loretta from Amerex until the final check we have enjoyed the experience with Amerex. They have taken our words and ideas and built them into a quality finished extension that is functional and everything that we had hoped for. The entire team at Amerex lead by Steve are friendly, reliable, use quality materials and produce a quality outcomes. Our extension has the “wow” factor and guests comment on the exceptional open plan design that is built to entertain. We are very happy with the final finish and would highly recommend them to anyone.
Christine Tonkin
Christine Tonkin
09:05 24 Oct 16
The renovation of our home was its third reincarnation as it was originally a very ordinary rectangular 1950s Roman Catholic outpost church which we turned into a house on a tight budget in the late 1980s. As is usually the case, this current renovation was very significant and emotional for me and my family but more unusually, I was living overseas for almost all of the time the renovation was undertaken. We wanted a home that would comfortably accommodate our family and overseas and interstate visitors, provide a focus for entertaining a crowd, as well as being low maintenance and energy efficient. We selected Amerex as our builder because Steve Burke and his very competent team gave our family the confidence that they could be trusted to undertake this renovation professionally and sensitively including communicating progress every step of the way. Steve and his team took our conceptual design and made our vision a reality in very quick time with practical completion of this major renovation within 7 months of the start date. The site supervision was tight which meant that the work progressed easily between the various trades. What is more, the estimated cost of the job was accurate with variations only to suit changes that we required. The outcome was a home that delivers so much more than we expected in terms of comfort, quality and our initial objectives. It was a real pleasure to deal with Steve and his team. I would not hesitate to recommend Amerex to anyone who needs the services of a truly professional builder/renovator.
Dona Mecham
Dona Mecham
04:07 11 Oct 16
This is the first renovation/building undertaking we have experienced and we cannot speak highly enough of the quality Amerex provided. The project design was flawless, and we were extremely impressed with the marrying of the old and new. The attention to detail provided by Steve and his team was outstanding and our friends and family are quick to note this. We love the extra space and seamless flow of our family home. The Amerex commitment to using quality trades and ensuring the trades delivered on time and rectifying issues, was present throughout the building of our home. This gave us great peace of mind and for these reasons we would not hesitate to recommend Amerex.’
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